Hilton Santa Cruz/Scotts Valley

6001 La Madrona Drive, Santa Cruz, CA, United States, 95066show map
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Highlights
8
FabulousBased on  108 reviews
Overview

Hilton Santa Cruz/Scotts Valley Hotel is a 3-star property located close to a local beach. Founded in 1999, the hotel underwent a renovation in 2011.

Due to an ideal location of Hilton Santa Cruz/Scotts Valley Hotel, guests have direct access to University of California at Santa Cruz, which is 4.9 km away. The property is set within 7 km distance from Santa Cruz city center.

Hilton Santa Cruz/Scotts Valley Hotel offers a beautiful view to its guests.

Hilton Santa Cruz/Scotts Valley Hotel is located within a 45-minute drive from Mineta San Jose International airport.

Rooms

The 178 guest rooms are spread over 6 floors. The guestrooms look out on the mountain. They also include bathrooms with a shower, a spa bathtub and a bidet.

Eat & Drink

Breakfast is served in the café each morning. The casual restaurant provides creative meals. Guests can enjoy a meal in Surf City Coffee and Maya Restaurant, which are located in a leisure area, about 5 minutes’ walk from Hilton Santa Cruz/Scotts Valley Hotel.

A full breakfast is served at affordable prices. 

Services

Business facilities at Hilton Santa Cruz/Scotts Valley Hotel include a business center, a meeting room and a photocopier.

Relax

Hilton Santa Cruz/Scotts Valley Hotel provides guests with meals, cots and a play area for their children. Guests may choose from a gym and a fitness centre as well as hiking, lawn tennis and racquetball to spend their time actively.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of floors:   6.  Number of rooms:   178.

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Facilities
Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Water sports
  • Hiking
  • Tennis court
  • Golf course
  • Racquetball

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Game console
  • Children's menu
  • Children's pool
  • Children's play area

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor heated swimming pool
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Massage

Room view

  • Mountain view
  • Ocean view
  • Pool view
  • Forest view
  • Slope view
  • Countryside view

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Living room
  • Sitting area
  • Patio
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:00FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Surf City CoffeeSurf City Coffee200 ft6006 La Madrona Dr
Auntie Mame'sAuntie Mame's2900 ft3103 Scotts Valley Dr
Maya RestaurantMaya Restaurant3000 ft3115 Scotts Valley Dr
ABC ChineseABC Chinese3300 ft219 Mount Hermon Rd # A2
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Mystery Spot TheMystery Spot The1.7 mi
Pasatiempo Golf ClubPasatiempo Golf Club2.2 mi
Zip LineZip Line2.2 mi
Santa Cruz Mystery SpotSanta Cruz Mystery Spot2.0 mi
Scotts Valley Recreation DivScotts Valley Recreation Div1.4 mi
Henry Cowell RedwoodsHenry Cowell Redwoods2.7 mi
Felton Community HallFelton Community Hall2.9 mi
Subud Santa CruzSubud Santa Cruz4.7 mi
University of California at Santa Cruz University of California at Santa Cruz 3.1 mi1156 High St
UCSC ArboretumUCSC Arboretum4.3 mi1156 High St
Pacific Garden Mall Pacific Garden Mall 4.3 miPacific Avenue
Nickelodeon TheatreNickelodeon Theatre4.4 mi210 Lincoln Street, Santa Cruz
Santa Cruz Beach BoardwalkSanta Cruz Beach Boardwalk5.0 mi400 Beach St
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Getting around
Airports
Watsonville (WVI)14.7 mi
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Reviews
8.0
FabulousBased on  108  reviews

Rating by category:

6.0
Service
  • 7.4
    Very good

    Yes. The ice machine was very loud outside of our room. I specifically asked for a quiet room.

  • 8.8
    Superb

    Swimming pool and hot tub. Microwave in room is a bonus (most hotels do not provide microwave - they only provide refrigerator and coffee maker).

    Breakfast service hours end at 10:00 am which is too early for us. We like to wake up, enjoy swimming at the pool before eating breakfast. If it ends at 11:00 then we could have made it to breakfast there.

  • 10.0
    Exceptional

    It was nestled up against the pine trees and was very accessible on and off Highway 17 as well as the City of Scotts Valley.

    Everything was great!

  • 6.0
    Good

    Bathroom floor was dirty, looked like pee drippings around the toilet. Bath sink filled with wather - very slow drain. Shower head clogged, if I pulled up on the spout for the shower, the spout lifted away from the wall and tub drained slow. Carpets were dirty.

  • 9.2
    Superb

    It was a comfy room ..location good as we came to ucsc event location pretty nice area no complaints about the room

    The food portions were twice the size they should be in restaurant which makes it uncomfortable to eat looking at that much food and also for the price not that great No DVD players in rooms..there was some thing we wanted to watch and were surprised

  • 10.0
    Exceptional

    Excellent customer service, clean, great location, and very relaxing experience. Great place to get away from hectic life. Thank you.

  • 10.0
    Exceptional

    Location was great, close to all the highways but far enough away that you felt that you were in the mountains in a quiet retreat. Bedroom was wonderful with fantastic bed and bathroom Resturant was lovely and very reasonably priced Bar was ok if a little small with no character

  • 7.8
    Fabulous

    Comfortable, spacious room. Good bathroom, good mattress. Decent restaurant- food not great but perfectly adequate and reasonably priced for a hotel. Very good Breakfast options. Easy to find, easy self-parking. Pleasant experience overall.

    Left our room around 9am, returned at 4pm but our room hadn't been turned down. At that point wanted to relax, so had to do without housekeeping which was annoying. Restaurant & lounge have limited hours.

  • 7.8
    Fabulous

    Secluded in a quite quaint little nook with the mountains shadowing behind the staff very friendly and they were also dog friendly. Perfect place to have a romantic get away.

    I left some important imformation in our room I called to see if housekeeping had turned it in to lost in found, only to find out they carelessly had thrown it away and you could clearly see that it was something someone needed. So my advice check your room three times before u leave.

  • 3.8
    Guest rating

    Quiet

    They did not clean our room the first night. We told them to clean it and it still didn't happen. The staff seemed to be indifferent to our plight Then they gave us no towels. Old sheets, trash, dishes in the hallway all the time. Grounds trashy. The place is a dump.

  • 7.0
    Very good

    The food that I ordered at the restaurant

  • 6.6
    Good

    I book the hotel based on the pictures on their website showing views of the boardwalk and beach. When we got to the hotel we were disappointed. Our stay was great but getting bamboozled on the view could not make up for it. I would not stay here again because of this.

  • 7.4
    Very good

    My room was very comfortable. Loved having windows I could open.

    My door handle was broken for 4 of my 5 days staying at the Hilton in Santa Cruz. I also did not have a fire alarm in my room until the 4th day of my stay.

  • 7.0
    Very good

    Friendly staff

    I liked the place over all but some things were just eh I was misinformed about the pool hours The pillowed were stained Pretty expensive

  • 5.4
    Guest rating

    It was conveniently located

    The facility was not worth the price: small room, not cleaned properly, we were left wet, dirty towels, not given clean glasses, not given coffee supplies. Hotel double booked. $19 breakfast "buffet" was not maintained and is really a continental with meat and scrambled eggs. Comparable with a Travel Lodge. Very disappointed.

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Highlights
8
FabulousBased on  108 reviews
Good to know
Check-infrom 16:00-23:00FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Watsonville (WVI)14.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room